General Terms of Use of the Website

This document is an electronic record in the form of an electronic contract formed under the Information Technology Act, 2000 and the rules thereunder and the amended provisions relating to electronic documents/records in various statutes as amended by the Information Technology Act, 2000. These terms do not require any physical, electronic, or digital signature. This document is published by the provisions of Rule 3(1) of the Information Technology (Intermediaries guidelines) Rules, 2011 that require publishing of the rules and regulations, privacy policy and Terms of Use for access or usage of the Web site.


FliqaIndia Private Limited
The operator of the Website
1st floor, Ramnagar, East Medinipur, West Bengal -721441 IN.
Telephone: +91 9641817485
Email: support[at]
CIN: U22222WB2019PTC233170


2.1. Preamble

FliqaIndia Private Limited (hereinafter “”) makes the Website (hereinafter the “Website”) available to Internet users. The ones who use and access the Website will be automatically considered as Users. Therefore, both physical persons who use the Website as end-users and legal persons who use it as part of their professional activities about the services offers to the professionals of the creative sector. Access to and use of the Website imply full and unreserved acceptance by Users of the content of the “General Terms of Use”, the “Personal Data Protection Policy” as well as, if necessary, the “Particular Conditions” that may complement, substitute or modify them in any way about the services and contents of the Website. The User may access, print, download and save the General Terms of Use at any time. These conditions will be permanently accessible on the Website through the link “Legal Conditions”. reserves the right to modify, without any prior information, the content of the Legal Conditions and therefore recommends that Users thoroughly read the texts contained therein before accessing and using any services of the Website. Moreover, reserves the right to modify, without any prior notice, the design, presentation and/or configuration of this Website, as well as any or all of its services or features, being able to remove or add them at their judgment. In any case, reserves the right, at any time and without any prior notice, to deny access to the Website to users who violate any of these General Terms of Use or any applicable Particular Conditions, or who, according to the unilateral criterion of, do not use the Website properly.

2.2. Object

The present General Terms of Use govern the access and use of the Website, which aims to be a reference point for those users in the process of planning their creative service and for the providers of services associated with this type of event. will only provide other users with the data and/or information provided by the user when this data and/or information does not violate legal regulations or the present General Terms of Use. may, without prior notice, delete contents from the Website contrary to enforceable law or which would or could violate the rights of third parties, as well as contents that may be considered inappropriate or inadequate or that fail to meet the minimal desired quality standards. The User acknowledges that it is not technically possible to achieve 100% Website availability. However, will endeavour to maintain the Website available as constantly as possible. In particular for maintenance, security or capacity reasons, as well as a consequence of events over which has no control, (for example, failures in public communication networks, power failures, etc.), may cause brief anomalies or temporary suspension of the Services of the Website.

2.3. Obligations of the Website Users

The User agrees to make diligent use of the Website and the services accessible through it, in full compliance with the Law, good manners and these General Terms of Use, and, if necessary, with any applicable particular conditions and with due respect to other users. By the terms of paragraph four, section 2.2, above, reserves the right to remove any content without any notice that, at its discretion, does not meet the minimum quality requirements.

Users who access the Website as professionals of the sector and who use the website to offer their professional services explicitly undertakes to comply strictly with all and any regulations directly or indirectly affecting its activity and the professional development thereof, explicitly exempting from any possible liability arising from the Client’s failure to perform any of its obligations. In this regard, may carry out the necessary investigations and request the documentation it deems appropriate to verify compliance with these obligations. reserves the right to deny access to the Website to those users who do not provide the requested documentation or who deliberately hide it and fail to comply with the applicable regulations.

In general, the provision of services does not require the prior registration or subscription of the users. However, conditions the use of some of the services to the prior completion of the appropriate User Registration Form (company or individual), choosing the ID and password that the User agrees to keep and use with due diligence.

The use of the password is personal and non-transferable, the transfer, even temporary, to third parties is not allowed. In this regard, the User must take the necessary measures for the custody of the chosen password preventing third parties from using it. Consequently, the User is solely responsible for the use of their password and is fully indemnified. If the User knows or suspects that their password has been compromised, they must bring this to the attention of as soon as possible.

All the information provided by the User, via any of the available methods, to receive the services provided by must be truthful and accurate. For this purpose, the User guarantees the truthfulness of the data they have provided by completing forms or answering requests made by, which are necessary for the subscription of the services.

Moreover, it shall be the responsibility of the User to maintain all information provided to constantly up to date and adapted at each moment to the actual situation of the User. In any case, the User shall be solely responsible for any false or inaccurate statements it makes and the damages those may cause to or third parties.{‘ ‘}

The User agrees to respect the applicable laws and the rights of third parties when using the contents and services of the Website. Moreover, the reproduction, distribution, transmission, adaptation or modification, by any means and in any form, of the contents of the Website, (texts, designs, graphics, information, databases, sound files and/or images, logos, etc.), and other elements of this Website, is expressly forbidden without prior victim authorization by its legitimate owners or when permitted by Law.

In particular, the User is forbidden from using libellous or slanderous content, regardless of whether that content affects other users or individuals or companies, using pornographic content or content that violates the laws on the protection of minors, advertising, offering or distributing pornographic products or products that violate the laws on the protection of minors, disturbing other users, (especially through spam), using legally protected contents (e.g. by-laws on intellectual property, trademarks, patents, utility models or aesthetic models) without being entitled to do so or advertise or offer or distribute legally protected goods or services, as well as perform or promote actions contrary to free competition, including those aimed at progressive customer acquisition (as a chain system, snowball or pyramid scheme). Moreover, Users are prohibited from promoting goods and services that lead to their benefit or that of persons related to them.

The User is prohibited from performing, by way of example but not limitation, the following actions:

  • Use mechanisms, software or scripts for the use of the Website.
  • Block, overwrite, modify or copy, unless necessary for the proper use of the services of the Website. For example, copying using search engine technologies such as “Robot/Crawler” is not necessary for the proper use of the Website services and is therefore expressly forbidden.
  • Spread and publicly reproduce contents of the Website or other users, without prior authorization.
  • Any action aimed at jeopardizing the functionality of the infrastructure, especially overloading it.
  • Use any of the materials and information contained in this Website for illegal purposes and/or purposes expressly prohibited by these General Terms of Use as well as by any applicable particular conditions and/or purposes contrary to the rights and interests of, its members and/or third parties. The User must answer to the injured parties if by contravening or breaching said obligations in any way (including by introducing or spreading “computer viruses”) damages, disables, overloads impair or impedes the normal use of the materials and information contained in the Website, the information systems or documents, files and any other content stored on any computer (hacking) of, its members or any user.
  • Insert comments or Contents outside the object and purpose of the Website.
  • Insertion of contact information in fields other than those that exclusively request such information. The Website reserves the right to edit any content that contravenes this obligation.

The user is aware and voluntarily accepts that the use of the Website and the services provided through it occurs in all cases under his sole

responsibility. Users are liable for damages of any kind that or any third party may suffer as a result of the breach of any of the obligations set forth herein or by the law about using the Service. shall not mediate in conflicts between users or between users and third parties that may interfere with the proper provision of its services and reserves the right to remove them from the Web Site or to cancel any existing contract, where applicable until any dispute or disagreement has been completely resolved.

2.4. Obligations related to the insertion of content into the Website

By including information, text, audio, video and/or images /visuals on the Web Site (hereinafter the “Content”), the User declares to be the legitimate holder of the intellectual property rights of such Content for the reproduction, distribution and public communication thereof by any means or through any form of support, extending internationally for everyone and with complete legal validity to protect such rights.

In this regard, the User declares to have sufficient rights for the insertion of the Content on the Website and expressly exempts from any claim that may arise for it from this circumstance. Users are solely responsible for obtaining any authorization, permit or license required for the completion and publication of the Content. does not allow the inclusion of content that, in its opinion, reduces the quality of service. It is prohibited to include contents that:

  • Are allegedly unlawful under national, EU or international regulations or are allegedly conducting illegal activities or contradict the principles of good faith.
  • Do not meet the minimum quality standards established in for the presence on the Website.
  • Violate the fundamental rights of individuals, search for the weaknesses of the user, show bad online manners, disturb and/or seek to generate negative opinions in users or third parties.
  • Contrary to the principles of legality, honour, responsibility, protection of human dignity, protection of minors, protection of public order, protection of privacy, consumer protection and intellectual property rights. reserves the right to remove any Website content it deems inappropriate for the character and purpose of the website and users without any prior notice. It also reserves the right to modify and/or adapt content, if necessary without any prior notice, without this affecting the integrity of the contribution, to adapt it to the formal requirements and the quality of the Website or the media on which such content may appear, according to the provisions of the General Terms.

Although uses media to try to ensure that the contents do not violate the foregoing prohibitions and that they meet the quality parameters of contained herein, it is not able to control every one of the published contents and is therefore unable to assume responsibility for them.

If a User notices any inappropriate content on the website, they may contact through our Customer Care service: support [at]

About content involving minors, expresses its willingness to promote the proper use of the Internet. It also declares its desire to avoid the practice, the dissemination of messages or images of illegal nature or such that may cause harm to human dignity, the safety or the values of protection of children and youth.

The website acknowledges, respects and protects the rights of minors in the context of protection of youth and children both nationally and internationally.

By the provisions of the regulations in force, it is considered to be an illegitimate interference in the right to honour, personal and family privacy and self-image of the child, any use of their image or name in the media that may cause damage to the child’s honour or reputation, or that is contrary to their interests even if the child or their legal representatives have given their consent.

In this regard, any user who includes on the Web Site Content able to infringe the rights outlined in the preceding paragraph shall be immediately removed and their behaviour reported to the relevant government agencies.

For this purpose, the users are reminded that under the regulations in force, anyone who uses a minor for an exhibitionist or pornographic performance is punishable by imprisonment of one to three years as per present Govt Law.

Notwithstanding the foregoing, the inclusion on the Website of the personal data of minors and, in particular, their image, implies the explicit and unreserved statement of the User who made the insertion that:

  • They own the right to use the image or data of the minor.
  • Insertion of the said data does not harm the minor in any way nor violates any of their rights.
  • is expressly exempted from any possible claim arising out of this, assuming the user who inserted the information has full liability for such a claim.

Any Content provided by users will become part of the composite work that is the Web site as an object of intellectual property rights, whose sole shareholder is In this regard, the User who contributes any Content expressly states that they give freely and free of charge a license to the Content provided to and any intellectual property rights on it and in particular the rights of reproduction, transformation and public communication for everybody and during the legal period of protection thereof.


2.5. Responsibility and distribution of content, data and/or user information can use and spread the content that users have contributed to the Website and, in particular, will be able to broadcast them on any of the websites or social networks in which is present.

For this reason, may modify or adapt the content if necessary, to respect the graphic design of the Website or other media of communication used on the platform without such modification or adaptation be respectful of the integrity of the provided content. These rights or licenses of use are granted to everybody during the legal period of protection of the rights of the user. has no obligation to monitor the use made by Users of the services provided by it and therefore cannot guarantee that users use them by the provisions in these Terms, or use them diligently or prudently.

Similarly, has no obligation to verify the identity of the users or the accuracy, validity, completeness and/or authenticity of the data that users provide about themselves, as the latter assumes all responsibility for providing with real information that corresponds to the actual situation of the User who provided it, as informs herewith.

Notwithstanding the foregoing, reserves the power to restrict, totally or partially, the access of certain users, and to cancel, suspend, block, edit, or delete certain types of content, or cancel the accounts of users who misuse the Website or if acquires actual knowledge that the activity or stored information is unlawful or harms property or rights of another, using suitable technological tools for this purpose. In this regard, may set up the necessary filters to prevent illegal or harmful content or content used for purposes contrary to the purposes of the website spilling into the network through the service.

Users may submit suggestions or proposals for the improvement of various information, activities and/or content and/or services enabled on the Web site, contact the Creative Customer Care service by clicking here. Any new feature developed based on a suggestion from a User shall be fully owned by and the User shall hold no rights over it.

2.6. Disclaimer of warranties and liability

Except where expressly described in the Terms of Use and the rest of the regulatory framework of the Website, shall not be liable for damages of any kind caused by the lack of accuracy, completeness, timeliness or errors or omissions that may be affecting the information or the services contained on this website or other content that can be accessed through it, nor does it assume any obligation or commitment to verify or monitor the content and information.

Similarly, despite putting the technical means at their disposal, does not guarantee the availability, continuity or infallibility of the operation of the Website, and therefore excludes, to the maximum extent permitted by law, any liability for damages of any kind that may be due to lack of availability or continuity of the Website and the services enabled therein, as well as errors in accessing the different web pages or those from which the services are provided. shall not be liable for the contents, data and/or information provided by users of the website, nor for the contents of external websites to which it links. In particular, does not guarantee that these contents are true, meet a specified purpose or serve that purpose.

Moreover, shall not be responsible for the opinions expressed by users using the portal, forums, communities, or other tools of participation or opinion. Without limiting the foregoing, shall use the means at its disposal to moderate as much as possible the opinions expressed by users on the Website, so them to not violate the rights of third parties.

Finally, assumes no liability of any kind for the success of possible user transactions.

2.7. Links to third-party websites includes within its contents links to sites owned and/or managed by third parties to facilitate access to information available through the Internet. These links may be linked or not indicated by websites. assumes no liability for the existence of links between the content of this site and contents located outside the site or any other reference to contents external to this site. Such links or references are for information purposes only and in no way imply support, approval, commercialisation or any relationship between and the persons or entities and managers of such contents or sites where the information is found.

2.8. Law and Jurisdiction

The General Terms of Use and other legal conditions of the website are governed by Indian law.

For any questions which may arise or actions arising from the provision of services and contents by the Website and the interpretation, application, fulfilment or breach of the provisions herein, and the user, expressly waiving any other jurisdiction that may apply, submit to the jurisdiction of the Courts of the state of West Bengal.


The use of community service implies that users accept the General Terms of Use of Community Service and other provisions contained in the legal conditions of the website.

3.1. Terms of Use of the Community Service and their acceptance

These Terms of Use of the Community Service govern the provision of the community service of the Website by and the conditions of use of the service by its users. offers its Users Community service so that couples in the process of planning their creative works can exchange views and comments on all services associated with the celebration. In no case does allow the use of the Community in particular and the Web site in general as a platform or promotional support for professionals, particularly when these professionals are personally linked to any user and it is the user who was promoting.

It is also prohibited to use the Community for mass contact between users. has the technical means to detect and remove, if necessary, such mass emails.

The use of this service by users is conditioned upon the completion of the registration form within the Community and the prior acceptance of the legal conditions of the website, as published by, at the very moment in which the user accesses the service.

The use of the Community is also subject to all notices, use regulations and instructions made available to the User by

The use of the Community Service is limited to Users of the Website who are active members of it, using it for planning and managing a personal event, and professionals in the creative industry who have a file on the Web Site. Notwithstanding the above, the main purpose is to facilitate the couple organizing an event, and not to serve as a platform or promotional support to professionals in the creative industry. For this reason, reserves the right to restrict or terminate access to the Community to those users who make improper use of it. reserves the right to modify at any time these Terms of Use of the Community. They shall apply from the time they are made available to users through the Website. encourages its members to view the conditions each time they use the Forum service as they may change.

If the user decides not to accept the present legal conditions, and/or any future conditions and notices that may be forwarded by must refrain from accessing and/or using the Forum Service offered.

The User that participates in the Community accepts that all content that they publish will be known to the rest of the participants in the aforementioned Community.

All contents provided by the User to through participation in community service shall be added to the Web site, intended the latter as an object of protection of intellectual or similar property rights. In this sense, the User grants to for free the use of all the contents provided by participating, which will be incorporated into the Website, by the provisions of Clause 2.4 above.

3.2. Purpose and Description of the Service

The purpose of these conditions is the provision of Community service through the Web Site. Users, for free and after validation of the previously assigned username and password, can interchange, access, respond to messages and, in general, talk with other service users to express opinions and exchange views about information, activities and/or services that are already included in the Web Site or which can be accessed from it, as well as related issues.

3.3. Access to the Community Service

The service is accessed using a username and a password or a transferable personal key chosen by the user. The user assumes the consequences for the breach of confidentiality and misuse of keys and access codes.

The service can be accessed freely by people over 18 years of age. Access to minors is restricted.

3.4. Obligations of the Users

The User agrees to use the service by Community law, these Terms of Use of the Community Service, the legal conditions of the website, as well as morality and generally accepted good customs and public order.

The User agrees not to use the service for illegal purposes, contrary to the provisions of these Legal Terms and Conditions of the Website, harmful to the rights and interests of others, or in any way able to damage, disable, overload or deteriorate the service or prevent the normal use or enjoyment of the service by other users. In particular, by way of example and not limitation, it is hereby prohibited to transmit, distribute or make available to third parties, through the service, any information, messages, graphics, sound files and/or images, photographs, recordings, software and, in general, any kind of material, data or content that:

  • In any way harass, stalk, threaten or abuse other members of the Community or any third parties external to it.
  • Incorporate obscene or objectionable content or such that may offend the sensibilities of any third parties who may access them.
  • Disseminate content that may infringe or violate the rights of users or third parties, such as defamatory content or content that infringes any intellectual or industrial property rights.
  • Encourage others to violate these conditions, the General Terms of Use of the Website, and other Legal Conditions contained in the Website.
  • Are published with the intent to impersonate team members of or another user using similar identification or any other method or device.
  • Are used for commercial, advertising or unlawful purposes; as well as for the transmission of junk mail, spam, chain letters or unsolicited mass distribution of messages.
  • Infringe regulations on privacy of communications.
  • The sale, promotion and distribution of products or services through the Community platform are expressly prohibited. Promoting professional activities related directly to a user by that user or relatives is also prohibited.

On the other hand, reserves the right to remove and/or suspend any user services for breaching the provisions of the legal conditions, and to eliminate, remove and/or suspend any message that incorporates information with the characteristics listed in the letters A to H, and even if it is not listed there, without prior or further notice and may even deny access to the user who is author of the message if, at the discretion of, it breaches any of the objectives of the Community.

3.5. Content inserted by users

The messages and Content provided by the Users in the Community exclusively contain the opinions and experiences of the senders and their content is solely and exclusively the responsibility of the Users who incorporate them into the Website.

Users undertake to make good use of this tool by the General Conditions of Use of the Community Service contained in point 3 of the General Conditions of Use of the Website.

The administrators of the community reserve the right to remove any Content that contravenes the General Conditions of Use of the Community Service, in the same way, are not responsible for content removed by users of Dropcanvas.

If a user of the community is found to misuse Dropcanvas, the Website reserves the right to restrict or terminate access to the Community to such a user.

3.6. Disclaimer is not in any way responsible for the messages sent by their users and the latter explicitly exonerates from any liability for damages of any nature arising from both the message content and from the knowledge that third parties may have regarding the conditions, characteristics and circumstances of use of the service made by the users or that could be due to the access and, where appropriate, the interception, removal, modification or manipulation by third parties authorized or not, of the messages that Users disseminate or make available to third parties through the community service, although undertakes to make available the tools necessary to prevent that the participation of Users in the Community does not prejudice or violate the rights of third parties.

3.7. Personal Data informs its users that it will process personal data according to the terms of the Website’s Policy for the Protection of Personal Data by regulations.

Also, the user expressly allows for the opinions and content contributed to the Website to be found and accessed by Internet search engines. Notwithstanding the above, there are discussion groups that, due to their strictly confidential and intimate content, as determined by, will not be accessible by these search engines, and neither will the personal profile of users be accessible.

Users guarantee the truthfulness, accuracy, validity and authenticity of the Personal Data provided, and undertake to keep them updated.

3.8. No license authorizes the User to use the intellectual and industrial property rights to the software that allows the execution of the services that make up the Service only as provided for in these Conditions.

Notwithstanding the foregoing, grants no license or authorization of use of any kind on its intellectual property or any other property or right related to the Community Service or the Website itself or on the contents of the Website’s Intellectual Property Rights Statement that the users can find in the legal conditions.

3.9. Applicable legislation

These Terms are governed in every one of its clauses by the laws applicable in India.


Copyright © 2020 – 2021 FLIQAINDIA PRIVATE LIMITED. – All rights reserved.

All exploitation rights are reserved. This Website is governed by Indian laws and is protected by national and international legislation on intellectual and industrial property.

The texts, designs, images, databases, logos, structure, brands and other elements of this site are protected by laws and international treaties on intellectual property.

Any reproduction, transmission, adaptation, translation, modification, public communication or any other use of all or part of the contents of this site, conducted in any form or by any means, electronic, mechanical or otherwise, is strictly prohibited without prior written authorization by or other owners. Any infringement of these rights may lead to extrajudicial or judicial civil or criminal proceedings. does not grant any license or authorization of use of any kind on its intellectual property or any other property or right related to the Web Site, the services or the contents.

The User authorizes to use free of charge their logos, trademarks and Contents provided to the Web Site for the provision of the contracted services. The user also authorizes to use these logos, trademarks and content free of charge in all sections of the Website as well as in the social networks in which is present, always indicating the source.

The User expressly states that none of the contents provided to violates any industrial or intellectual property rights or any other rights of third parties, explicitly exonerating about any claim relating to this matter made by any third party and assuming full responsibility for these acts.

The legitimacy of the intellectual or industrial property rights corresponding to the contents provided by users is the sole responsibility of the latter, expressly exempting from any possible claims brought forward by third parties.

To protect the intellectual property rights, if any user or third party considers that there has been a violation of their legitimate rights caused by the introduction of certain content on the website, they should notify in writing FLIQAINDIA PRIVATE LIMITED (fliqaindia. com),1st Floor, Ramnagar, East Medinipur, West Bengal, India – 721441, or by email at support[at], indicating:

  • Personal identification information of the holder of the allegedly infringed rights. If the claim is submitted by someone other than the person concerned, they should indicate their right to represent the actor.
  • The contents are protected by intellectual property rights and their location on the web.
  • Proof of existence, ownership and validity of said intellectual property rights.
  • Explicit statement in which the interested party takes responsibility for the accuracy of the data and information provided in the notification referred to herein.

5. Cancellation And Refund

5.1.Cancellation Policy

We can cancel your order if a request is made within 24 hours of placing the order. The request has to be made at with your registered email id and phone number used during initial registration or by calling us at +91 9641817485.

5.2. Refund Policy

For all graphic design work any refund will be accepted and valid within 2 days from the date of purchase of the service. If the user raises cancellation and refund of payment then up to 60% of the payment will be refunded depending on the progress of work on the service.

For all services, there are various categories on which refund policy is categorized

  • If the user asks for cancellation and refund 1 month from the event, then no refund will be considered valid.
  • If the user asks for cancellation and refund before 3 months from the event date, then a flat 70% of the amount will be refunded of the total amount of payment of the service.
  • If the user asks for cancellation and refund within 6 to 12 months before the date of the event then 90% of the amount will be refunded.
  • Any data loss, or a technical fault – if happen, FliqaIndia can not take responsibility for those things.

Photography Tutorial:

Any purchase of a product or service within the tutorials section, within 48-72 hrs under this category will get up to 90% refund of payment.

For any other case, no refund will be considered valid.