Privacy Policy

Last Updated: August 8, 2026

1. Introduction

FliqaIndia (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, process, and protect your personal information when you visit our website, enquire about our services, register for an account, or book photography and creative production packages.

2. Information We Collect

We may collect, use, store, and transfer different kinds of personal data about you, categorized as follows:

• Identity & Contact Data: Includes your name, email address, telephone number, and billing/shipping address provided when making an enquiry or booking.
• Event & Booking Details: Event dates, locations, event type, coverage duration, guest counts, and special creative instructions.
• Account Data: Username, credentials, saved packages, booking history, and notification preferences if you register on our customer portal.
• Technical & Usage Data: Your IP address, browser type, operating system, page views, and interactions with our website.
• Communications Data: Records of your conversations with our team, including email correspondences, phone logs, and WhatsApp messages.

3. How We Use Your Data

We process your personal information for the following purposes:

• Service Delivery: To fulfill bookings, schedule creative crews, design photo albums, edit films, and deliver digital assets.
• Customer Support & Enquiries: To respond to your quotes, manage booking adjustments, and coordinate on-site requirements.
• Website Optimization & Analytics: To analyze website performance, improve layouts, and track marketing conversions using Google Analytics (GA4).
• Security & Verification: To protect our website, portal, and client databases from unauthorized access or malicious activity.

4. Cookies & Analytics Tracking

We use cookies and similar tracking technologies to enhance your browsing experience. This website utilizes Google Analytics 4 (GA4) to track user engagement and conversions (e.g., popup interactions, booking initiations). All analytics tracking is configured to anonymize IP addresses and does not collect personally identifiable information (PII) such as your email or phone number. You can manage or disable cookies through your browser settings.

5. Sharing and Disclosure

We do not sell your personal data. We only share your data with trusted partners and processors essential to our business operation:

• Creative Crews: Assigned photographers, cinematographers, and coordinators allocated to your project.
• Infrastructure Providers: Secure database hosts, client portal servers (e.g., Supabase), and storage platforms used to archive your high-resolution images.
• Legal Compliance: If required by law, regulatory authorities, or to protect the safety and rights of FliqaIndia, our clients, or the public.

6. Security and Retention

We implement robust physical, technical, and administrative security measures to protect your personal data and client media files. Your personal information is retained only as long as necessary to fulfill the purposes outlined in this policy or to comply with accounting and legal reporting requirements. Your high-resolution media deliverables are securely archived on our storage servers for the duration agreed in your service proposal.

7. Your Rights

Depending on your location, you have the right to request access to, correction of, or erasure of your personal data, as well as the right to restrict or object to certain processing activities. To execute these rights, please contact us.

8. Contact Us

If you have any questions regarding this Privacy Policy or how your personal data is handled, please contact our team at: